7 Mitsubishi products, 1 assistant, from showroom to service.
TenEleven.ai rebuilt MIRA into an omnichannel assistant integrated with Mitsubishi's systems: 1 brand, 7 products, nationwide.
- 271Mitsubishi dealers served by 1 assistant, nationwide
- 7products covered, from pre-sales questions to post-sales support
The situation
Mitsubishi's MIRA chatbot needed to become a next-generation omnichannel assistant, supporting customers both before and after a sale.
What we did
TenEleven.ai migrated the messaging platform, rebuilt MIRA end to end on Mitsubishi's own systems, and runs it as a managed operation. The assistant gives personalised recommendations, real-time help and automated support.
The result
Since 2024, 1 assistant has handled pre-sales questions and post-sales support for 7 products across 271 dealers nationwide.